Customer Care
Shipping & Returns
We want you to love your LUNÉ essentials. Below is an overview of our shipping and return policies.
Shipping
Shipping options, rates, and estimated delivery times will be configured and published before launch. Any free-shipping promotions will be clearly displayed at checkout when active.
Returns & Refunds
Our return and refund policy will be finalized before launch. If you have an issue with your order, please contact us and our team will help make it right.
Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us with your order details and we will assist you.
Full shipping and return details will be published once configured and approved.